ElderGrade
D

54.6/100

Below average

Maine Veterans Home - Bangor

44 Hogan Rd, Bangor, ME 04401

CMS 3/5 stars #9 of 11 in Penobscot County (207) 942-2333
Certified beds
120
Occupancy
91%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $74,698 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 8.6/30 Staffing 29/30 Stability 9/15 Outcomes 5/15 Enforcement 3/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

8.6/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -7.4 for 38 total citations against a national median of 17

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 6.21 total nurse hours per resident per day (national median 3.77)
  • 1.67 RN hours per resident per day
  • Weekend staffing drops 14% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 46% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

3/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $74,698 in federal fines across 2 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.13 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.67 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.40 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 45.90%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 38 citations

Last standard health inspection: August 14, 2025 (1 year ago).

D Dec 16, 2025 F0550 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Dec 16, 2025 F0584 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

E Aug 14, 2025 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

E Aug 14, 2025 F0908

Environmental Deficiencies

Keep all essential equipment working safely.

No actual harm, potential for more than minimal harm

D Aug 14, 2025 F0655

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

No actual harm, potential for more than minimal harm

D Aug 14, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Aug 14, 2025 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Aug 14, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of MAINE VETERANS' HOME, which operates 5 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
ARMSTRONG, ANGELA Individual CORPORATE DIRECTOR
BRAWN, CHRISTINE Individual CORPORATE DIRECTOR
BURR, HEATHER Individual CORPORATE DIRECTOR
COLLINS, SAMUEL Individual CORPORATE DIRECTOR
GARDNER, CHRISTOPHER Individual CORPORATE DIRECTOR
GENEST, EMIL Individual CORPORATE DIRECTOR
JACKSON, DIANE Individual CORPORATE DIRECTOR
LAGACE, DONALD Individual CORPORATE DIRECTOR
MILLER, BRIDGET Individual CORPORATE DIRECTOR
POOLER, MICHAEL Individual CORPORATE DIRECTOR
RICHMOND, DAVID Individual CORPORATE DIRECTOR
SANPEDRO, STEVEN Individual CORPORATE DIRECTOR

What families say

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Common questions about Maine Veterans Home - Bangor

What is the ElderGrade for Maine Veterans Home - Bangor? +

Maine Veterans Home - Bangor holds an ElderGrade of D (54.6 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Maine Veterans Home - Bangor? +

Residents receive an average of 5.13 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Maine Veterans Home - Bangor been cited for harming residents? +

Yes. 2 of the 38 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Maine Veterans Home - Bangor accept Medicaid? +

Yes, Maine Veterans Home - Bangor is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.