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C

63/100

Average

Lillian Carter Health Center By Harborview

225 Hospital Street, Plains, GA 31780

CMS 2/5 stars #2 of 2 in Sumter County (229) 824-7796
Certified beds
100
Occupancy
71%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • Changed ownership in the last 12 months

    New owners often change staffing and management. Ratings from before the sale may not reflect current care.

Our read on Lillian Carter Health Center By Harborview

Lillian Carter Health Center By Harborview runs a hundred certified beds in Plains, and the staffing numbers are where the trouble shows. At 2.98 nurse hours per resident day, it sits roughly 23% under the national average of 3.86, and weekends drop about 19% below its own weekday levels, a one-star CMS staffing rating reflects that gap. The record shows 13 deficiencies, none at the harm or jeopardy level, but one is abuse-related, and the most recent inspection was September 2025. Quality and health inspection ratings both land mid-range at three stars. The for-profit LLC structure and thin licensed-nurse hours are worth asking about directly before you decide.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing6.5/30Stability7.5/15Outcomes9/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

6.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →2.44 total nurse hours per resident per day (national median 3.77)
  • →0.39 RN hours per resident per day
  • →Weekend staffing drops 19% against weekdays

Staff stability

7.5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →No turnover figure reported, scored neutral

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day2.98 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.39 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours2.40 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnoverNot reported

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: September 12, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of HARBORVIEW HEALTH SYSTEMS, which operates 22 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Lillian Carter Health Center By Harborview

What is the ElderGrade for Lillian Carter Health Center By Harborview? +

Lillian Carter Health Center By Harborview holds an ElderGrade of C (63 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Lillian Carter Health Center By Harborview? +

Residents receive an average of 2.98 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Lillian Carter Health Center By Harborview been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Lillian Carter Health Center By Harborview accept Medicaid? +

Yes, Lillian Carter Health Center By Harborview is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.