67.5/100
Average
Lilac Manor Rehabilitation And Nursing Center
3 Upton Park, Rochester, NY 14607
- Certified beds
- 200
- Occupancy
- 62%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Nursing staff turnover of 70%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Last inspection was more than 2 years ago
Ratings here are based on older survey data than at most facilities.
Our read on Lilac Manor Rehabilitation And Nursing Center
Lilac Manor runs 200 certified beds in Rochester under individual for-profit ownership, and its staffing picture is thinner than most: 3.49 nurse hours per resident day against a national average of 3.86, with weekends about 15% below its own weekday level. That gap matters because staff turnover sits at 70%, well above the 45.8% national figure, so the people covering those thinner weekend shifts are often new. The current inspection record shows 37 deficiencies, three tied to abuse, though none at the harm or jeopardy level; the last full inspection was June 2024. CMS rates its health inspection results at 1 out of 5 stars, which is where the trouble concentrates, not in the quality measures.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
18.5/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.03 total nurse hours per resident per day (national median 3.77)
- →0.61 RN hours per resident per day
- →Weekend staffing drops 15% against weekdays
Staff stability
2/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →70% of nursing staff left in the last year
Resident outcomes
9/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →3 of 5 stars on the CMS quality-measure rating
Enforcement history
8/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
- →-2 for 1 denial(s) of Medicare payment for new admissions
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: June 6, 2024 (2 years ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Lilac Manor Rehabilitation And Nursing Center
What is the ElderGrade for Lilac Manor Rehabilitation And Nursing Center? +
Lilac Manor Rehabilitation And Nursing Center holds an ElderGrade of C (67.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Lilac Manor Rehabilitation And Nursing Center? +
Residents receive an average of 3.49 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Lilac Manor Rehabilitation And Nursing Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Lilac Manor Rehabilitation And Nursing Center accept Medicaid? +
Yes, Lilac Manor Rehabilitation And Nursing Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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