81.5/100
Above average
5911 Snow Hill Road, Ooltewah, TN 37363
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
Last inspection was more than 2 years ago
Ratings here are based on older survey data than at most facilities.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: December 14, 2022 (3 years ago).
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
Part of LIFE CARE CENTERS OF AMERICA, which operates 194 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| DEVELOPERS INVESTMENT COMPANY INC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| PRESTON, FORREST | Individual | INDIRECT OWNERSHIP INTEREST | — |
| BORJA, ASHLEY | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| PAYNE, JULIE | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| SOLOMON, JENNIFER | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| LAY, LISA | Individual | CORPORATE DIRECTOR | — |
| SWANKER, RICHARD | Individual | CORPORATE DIRECTOR | — |
| CROSS, CINDY | Individual | CORPORATE OFFICER | — |
| HENRY, TERRY | Individual | CORPORATE OFFICER | — |
| LAY, LISA | Individual | CORPORATE OFFICER | — |
| SWANKER, RICHARD | Individual | CORPORATE OFFICER | — |
| THURMOND, JOAN | Individual | CORPORATE OFFICER | — |
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Be the first to reviewEvery review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.
Life Care Center Of Ooltewah holds an ElderGrade of B (81.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.25 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 6 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Life Care Center Of Ooltewah is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.