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C

61/100

Average

Leeway, Inc

40 Albert Street, New Haven, CT 06511

CMS 4/5 stars #21 of 23 in South Central Ct County (203) 865-0068
Certified beds
30
Occupancy
97%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • Nursing staff turnover of 100%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

Our read on Leeway, Inc

Leeway, Inc is a 30-bed nonprofit home in New Haven, and the numbers here pull hard in two directions. Its most recent inspection, from late December 2025, found no deficiencies at the harm or jeopardy level and no abuse citations, yet the home carries 23 deficiencies on its current record overall. The bigger concern is staffing: 0.29 nurse hours per resident day sits roughly 92 percent below the national average of 3.86, and every direct-care worker turned over in the past year against a national rate near 46 percent. Weekend coverage runs higher than weekdays, which is unusual, but with a workforce this thin and this transient, that gap between inspection results and daily care is what a family should weigh.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing9/30Stability0/15Outcomes12/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

9/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →0.38 total nurse hours per resident per day (national median 3.77)
  • →0.06 RN hours per resident per day
  • →Weekend staffing holds steady

Staff stability

0/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →100% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day0.29 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.06 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours0.48 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover100.00%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: December 30, 2025 (10 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

What families say

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Common questions about Leeway, Inc

What is the ElderGrade for Leeway, Inc? +

Leeway, Inc holds an ElderGrade of C (61 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Leeway, Inc? +

Residents receive an average of 0.29 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Leeway, Inc been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Leeway, Inc accept Medicaid? +

Yes, Leeway, Inc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.