91/100
Excellent
Laurel Heights Community Care
2740 California St, San Francisco, CA 94115
- Certified beds
- 32
- Occupancy
- 94%
- Ownership
- For-profit
- Accepts
- Medicare
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$8,018 in federal fines
CMS has fined this facility across 1 penalty action(s).
Our read on Laurel Heights Community Care
Laurel Heights runs 4.09 nurse hours per resident day, roughly 6% above the national average, and its weekend staffing only dips about 3% below weekday levels, a small gap that matters when families visit on Saturdays and Sundays. Staff turnover sits at 14.3%, well under the national 45.8%, meaning the people caring for residents are more likely to still be there next year. The tradeoff is a longer deficiency record: 24 findings, one at the harm level, though none abuse-related, and a single $8,018 fine. Its last inspection was July 2025, and the 4/5 health inspection and 5/5 quality ratings suggest those issues aren't the whole story.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
23/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.67 total nurse hours per resident per day (national median 3.77)
- →0.43 RN hours per resident per day
- →Weekend staffing holds steady
Staff stability
15/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →14% of nursing staff left in the last year
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
8/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$8,018 in federal fines across 1 action(s)
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: July 31, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Laurel Heights Community Care
What is the ElderGrade for Laurel Heights Community Care? +
Laurel Heights Community Care holds an ElderGrade of A (91 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Laurel Heights Community Care? +
Residents receive an average of 4.09 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Laurel Heights Community Care been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Laurel Heights Community Care accept Medicaid? +
CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.
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