ElderGrade
D

53.7/100

Below average

Laurel Brook Rehabilitation And Healthcare Center

3718 Church Road, Mount Laurel, NJ 08054

CMS 2/5 stars #15 of 17 in Burlington County (856) 235-7100
Certified beds
220
Occupancy
91%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $51,495 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

14.7/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -5.3 for 32 total citations against a national median of 17

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.39 total nurse hours per resident per day (national median 3.77)
  • 0.44 RN hours per resident per day
  • Weekend staffing drops 14% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 50% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $51,495 in federal fines across 2 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.47 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.44 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.99 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 49.70%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 37 citations

Last standard health inspection: January 22, 2026 (7 months ago).

F Jan 22, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Jan 22, 2026 F0756

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

No actual harm, potential for more than minimal harm

D Jan 22, 2026 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

D Jan 22, 2026 F0757

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

No actual harm, potential for more than minimal harm

D Nov 20, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Nov 20, 2025 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

D Jan 16, 2025 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Nov 19, 2024 F0580 From a complaint

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of MARQUIS HEALTH SERVICES, which operates 89 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
M&T BANK Organization 5% OR GREATER MORTGAGE INTEREST
BAUER, GARY Individual MANAGING CONTROL - GOVERNING BODY
HARMAN, DINA Individual MANAGING CONTROL - GOVERNING BODY
POTE, LAUREN Individual MANAGING CONTROL - GOVERNING BODY
VIROJA, YOGESH Individual MANAGING CONTROL - GOVERNING BODY
POTE, LAUREN Individual CORPORATE DIRECTOR
POSEN, MINDEE Individual CORPORATE OFFICER
MARQUIS LIMITED LLC Organization OPERATIONAL/MANAGERIAL CONTROL
NUTRACO LLC Organization OPERATIONAL/MANAGERIAL CONTROL
RELIANT PRO REHAB LLC Organization OPERATIONAL/MANAGERIAL CONTROL
BLANK, ANDREW Individual OPERATIONAL/MANAGERIAL CONTROL
POTE, LAUREN Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

Write a review

No family reviews yet for Laurel Brook Rehabilitation And Healthcare Center. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about Laurel Brook Rehabilitation And Healthcare Center

What is the ElderGrade for Laurel Brook Rehabilitation And Healthcare Center? +

Laurel Brook Rehabilitation And Healthcare Center holds an ElderGrade of D (53.7 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Laurel Brook Rehabilitation And Healthcare Center? +

Residents receive an average of 3.47 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Laurel Brook Rehabilitation And Healthcare Center been cited for harming residents? +

Yes. 1 of the 37 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Laurel Brook Rehabilitation And Healthcare Center accept Medicaid? +

Yes, Laurel Brook Rehabilitation And Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.