64/100
Average
Lassen Nursing & Rehabilitation Center
2005 River Street, Susanville, CA 96130
- Certified beds
- 96
- Occupancy
- 87%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
Nursing staff turnover of 60%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Our read on Lassen Nursing & Rehabilitation Center
Lassen Nursing & Rehabilitation Center runs on thinner nurse coverage than most homes nationally, about 3.65 hours per resident day against an average near 3.86, and the drop-off on weekends is the bigger issue, with staffing roughly a fifth lower than its own weekday levels. Staff turnover sits at 60%, well above the 45.8% national figure, which matters because consistent caregivers know residents' routines and catch changes early. The home carries 57 deficiencies on its current record, five tied to abuse, though none reached the harm or jeopardy level, and its last inspection was in October 2024. A for-profit LLC operates the 96-bed building, and its inspection and quality scores both sit at two stars out of five.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
18.5/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.03 total nurse hours per resident per day (national median 3.77)
- →0.72 RN hours per resident per day
- →Weekend staffing drops 21% against weekdays
Staff stability
5/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →60% of nursing staff left in the last year
Resident outcomes
5/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →2 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Grade ceiling applied
- Capped at 64 (grade C), CMS abuse icon on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: June 25, 2026 (4 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of CAMBRIDGE HEALTHCARE SERVICES, which operates 32 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Lassen Nursing & Rehabilitation Center
What is the ElderGrade for Lassen Nursing & Rehabilitation Center? +
Lassen Nursing & Rehabilitation Center holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Lassen Nursing & Rehabilitation Center? +
Residents receive an average of 3.65 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Lassen Nursing & Rehabilitation Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Lassen Nursing & Rehabilitation Center accept Medicaid? +
Yes, Lassen Nursing & Rehabilitation Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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