ElderGrade
C

68.5/100

Average

Lakewood A Continuing Care Center

220 Kennedy Memorial Dr, Waterville, ME 04901

CMS 2/5 stars #5 of 7 in Kennebec County (207) 873-5125
Certified beds
105
Occupancy
88%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 20/30 Staffing 26/30 Stability 7.5/15 Outcomes 5/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

20/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 51 total citations against a national median of 17

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.45 total nurse hours per resident per day (national median 3.77)
  • 0.92 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

7.5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • No turnover figure reported — scored neutral

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.93 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.92 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.57 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover Not reported

The share of nursing staff who left over the last year.

Recent inspection findings

All 51 citations

Last standard health inspection: December 11, 2025 (8 months ago).

F Dec 11, 2025 F0801

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

No actual harm, potential for more than minimal harm

E Dec 11, 2025 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

E Dec 11, 2025 F0657 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

E Dec 11, 2025 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

E Dec 11, 2025 F0842

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

E Dec 11, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Dec 11, 2025 F0883 From a complaint

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

No actual harm, potential for more than minimal harm

E Dec 11, 2025 F0887

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
CLARK, RANDALL Individual CORPORATE DIRECTOR
GAUNCE, CHRIS Individual CORPORATE DIRECTOR
MARDEN, JOHN Individual CORPORATE DIRECTOR
CLARK, RANDALL Individual OPERATIONAL/MANAGERIAL CONTROL
OLSEN, CRYSTAL Individual OPERATIONAL/MANAGERIAL CONTROL
WARD, BRYAN Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Lakewood A Continuing Care Center

What is the ElderGrade for Lakewood A Continuing Care Center? +

Lakewood A Continuing Care Center holds an ElderGrade of C (68.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Lakewood A Continuing Care Center? +

Residents receive an average of 3.93 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Lakewood A Continuing Care Center been cited for harming residents? +

No. None of the 51 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Lakewood A Continuing Care Center accept Medicaid? +

Yes, Lakewood A Continuing Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.