69.5/100
Average
Kirkhaven
254 Alexander Street, Rochester, NY 14607
- Certified beds
- 147
- Occupancy
- 93%
- Ownership
- Non-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$8,278 in federal fines
CMS has fined this facility across 1 penalty action(s).
Our read on Kirkhaven
Kirkhaven is a 147-bed nonprofit home in Rochester, and the staffing numbers are the first thing I'd want you to see. CMS gives it one star for staffing and one star for health inspections, which tells you the day-to-day coverage and the survey record have both been weak. The current inspection history lists 30 deficiencies, including three tied to abuse and one serious enough to reach harm or jeopardy. That's a lot of findings for a single building, and the last full inspection was in December 2024, so this isn't stale history. Fines total $8,278, a modest figure that suggests regulators cited problems without stacking major penalties. The quality measure score sits at three stars, but strong resident outcomes don't mean much if there aren't enough hands on the floor and the survey record keeps flagging safety.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
15/30Nursing hours per resident per day, adjusted for how sick the residents are.
- →No staffing hours reported, scored neutral
Staff stability
7.5/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →No turnover figure reported, scored neutral
Resident outcomes
9/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →3 of 5 stars on the CMS quality-measure rating
Enforcement history
8/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$8,278 in federal fines across 1 action(s)
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: December 9, 2024 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Kirkhaven
What is the ElderGrade for Kirkhaven? +
Kirkhaven holds an ElderGrade of C (69.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Kirkhaven? +
This facility has not reported staffing hours to CMS in the current data release.
Has Kirkhaven been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Kirkhaven accept Medicaid? +
Yes, Kirkhaven is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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