ElderGrade
D

48.9/100

Below average

Keyser Healthcare Center

135 Southern Drive, Keyser, WV 26726

CMS 2/5 stars #1 of 2 in Mineral County (304) 788-3415
Certified beds
122
Occupancy
91%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $35,045 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 14.4/30 Staffing 15.5/30 Stability 9/15 Outcomes 5/15 Enforcement 5/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

14.4/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -5.6 for 33 total citations against a national median of 17

Staffing

15.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.6 total nurse hours per resident per day (national median 3.77)
  • 0.82 RN hours per resident per day
  • Weekend staffing drops 15% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 53% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $35,045 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.66 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.82 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.09 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 53.10%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 49 citations

Last standard health inspection: November 26, 2025 (8 months ago).

K Nov 26, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

E Nov 26, 2025 F0561

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

No actual harm, potential for more than minimal harm

E Nov 26, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

E Nov 26, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

E Nov 26, 2025 F0804

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

E Nov 26, 2025 F0842

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

E Nov 26, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Nov 26, 2025 F0577

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of COMMUNICARE HEALTH, which operates 120 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
GROVES, DONNA Individual CORPORATE OFFICER
ROMEO, DOMINIC Individual CORPORATE OFFICER
STOLTZ, CHARLES Individual CORPORATE OFFICER
WILHEIM, RONALD Individual CORPORATE OFFICER
SOUTHERN MGT CO., LLC Organization OPERATIONAL/MANAGERIAL CONTROL
BOKIL, HARSHAD Individual OPERATIONAL/MANAGERIAL CONTROL
GROVES, DONNA Individual OPERATIONAL/MANAGERIAL CONTROL
ROMEO, DOMINIC Individual OPERATIONAL/MANAGERIAL CONTROL
SMELTZER, MARK Individual OPERATIONAL/MANAGERIAL CONTROL
OMG RE HOLDINGS LLC Organization LIMITED PARTNERSHIP INTEREST
R.S. WILHEIM IRREVOCABLE TRUST Organization LIMITED PARTNERSHIP INTEREST
SOUTHERN MGT CO., LLC Organization ADP OF THE SNF

What families say

Write a review

No family reviews yet for Keyser Healthcare Center. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about Keyser Healthcare Center

What is the ElderGrade for Keyser Healthcare Center? +

Keyser Healthcare Center holds an ElderGrade of D (48.9 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Keyser Healthcare Center? +

Residents receive an average of 3.66 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Keyser Healthcare Center been cited for harming residents? +

Yes. 1 of the 49 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Keyser Healthcare Center accept Medicaid? +

Yes, Keyser Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.