ElderGrade
A

87/100

Excellent

Ketchikan Med Ctr New Horizons Transitional Care

3100 Tongass Avenue, Ketchikan, AK 99901

CMS 1/5 stars (907) 225-5171
Certified beds
29
Occupancy
86%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 7.49 total nurse hours per resident per day (national median 3.77)
  • 3.25 RN hours per resident per day
  • Weekend staffing drops 13% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 50% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 6.79 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 3.25 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 5.90 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 50.00%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 17 citations

Last standard health inspection: April 9, 2026 (4 months ago).

F Apr 9, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Apr 9, 2026 F0908

Environmental Deficiencies

Keep all essential equipment working safely.

No actual harm, potential for more than minimal harm

D Apr 9, 2026 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

F Sep 9, 2025 F0565 From a complaint

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

No actual harm, potential for more than minimal harm

F Sep 9, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

F Sep 9, 2025 F0607 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

No actual harm, potential for more than minimal harm

F Sep 9, 2025 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

F Sep 9, 2025 F0726 From a complaint

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
AARON, CAROLYN Individual CORPORATE DIRECTOR
ACKMAN, TIMOTHY Individual CORPORATE DIRECTOR
ADAMS, IONE Individual CORPORATE DIRECTOR
ARVIN, LORRAINE Individual CORPORATE DIRECTOR
DAVENPORT, CHARLOTTE Individual CORPORATE DIRECTOR
HOLLINGSHEAD, DANNY Individual CORPORATE DIRECTOR
JACKSON, LINDA Individual CORPORATE DIRECTOR
KEARNEY, LEONARD Individual CORPORATE DIRECTOR
KING, DONNA Individual CORPORATE DIRECTOR
MCWILLIAMS, MARY Individual CORPORATE DIRECTOR
MEASHINTUBBY, DELEESA Individual CORPORATE DIRECTOR
NENZEL, ANDREA Individual CORPORATE DIRECTOR

What families say

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Common questions about Ketchikan Med Ctr New Horizons Transitional Care

What is the ElderGrade for Ketchikan Med Ctr New Horizons Transitional Care? +

Ketchikan Med Ctr New Horizons Transitional Care holds an ElderGrade of A (87 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Ketchikan Med Ctr New Horizons Transitional Care? +

Residents receive an average of 6.79 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Ketchikan Med Ctr New Horizons Transitional Care been cited for harming residents? +

No. None of the 17 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Ketchikan Med Ctr New Horizons Transitional Care accept Medicaid? +

Yes, Ketchikan Med Ctr New Horizons Transitional Care is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.