ElderGrade
F

38/100

Poor

Inland Valley Care And Rehabilitation Center

250 W. Artesia Street, Pomona, CA 91768

CMS 1/5 stars #339 of 369 in Los Angeles County (909) 623-7100
Certified beds
221
Occupancy
99%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 7 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $204,818 in federal fines

    CMS has fined this facility across 4 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 2 immediate-jeopardy citation(s) in the last 3 years
  • -12 for 3 actual-harm citation(s) in the last 3 years
  • -10 for 162 total citations against a national median of 17

Staffing

14/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.62 total nurse hours per resident per day (national median 3.77)
  • 0.54 RN hours per resident per day
  • Weekend staffing holds steady

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 28% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $204,818 in federal fines across 4 action(s)
  • -0 for 4 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.60 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.54 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.39 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 27.80%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 197 citations

Last standard health inspection: August 22, 2025 (1 year ago).

E May 22, 2026 F0550 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D May 22, 2026 F0919 From a complaint

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

No actual harm, potential for more than minimal harm

E May 6, 2026 F0627 From a complaint

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

No actual harm, potential for more than minimal harm

D May 6, 2026 F0582 From a complaint

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

No actual harm, potential for more than minimal harm

D May 6, 2026 F0584 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D May 6, 2026 F0641 From a complaint

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D May 6, 2026 F0658 From a complaint

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D May 6, 2026 F0686 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
CHASE, PHILLIP Individual CORPORATE OFFICER
FOROUZAN, MANIJEH Individual CORPORATE OFFICER
NELSON, ROBERTS Individual CORPORATE OFFICER
RENEW HEALTH CONSULTING SERVICES LLC Organization OPERATIONAL/MANAGERIAL CONTROL
CHAHINE, HASSAN Individual OPERATIONAL/MANAGERIAL CONTROL
CHASE, PHILLIP Individual OPERATIONAL/MANAGERIAL CONTROL
FOROUZAN, MANIJEH Individual OPERATIONAL/MANAGERIAL CONTROL
NELSON, ROBERTS Individual OPERATIONAL/MANAGERIAL CONTROL
RASUL, KHAIRUZAN Individual OPERATIONAL/MANAGERIAL CONTROL
SHARMA, VATSALA Individual OPERATIONAL/MANAGERIAL CONTROL
GATEWAYS REHABILITATION CENTER II LLC Organization ADP OF THE SNF
RENEW HEALTH CONSULTING SERVICES LLC Organization ADP OF THE SNF

What families say

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Common questions about Inland Valley Care And Rehabilitation Center

What is the ElderGrade for Inland Valley Care And Rehabilitation Center? +

Inland Valley Care And Rehabilitation Center holds an ElderGrade of F (38 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Inland Valley Care And Rehabilitation Center? +

Residents receive an average of 4.60 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Inland Valley Care And Rehabilitation Center been cited for harming residents? +

Yes. 7 of the 197 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Inland Valley Care And Rehabilitation Center accept Medicaid? +

Yes, Inland Valley Care And Rehabilitation Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.