ElderGrade
C

62.3/100

Average

Idaho State Veterans Home - Post Falls

590 S Pleasant View Rd, Post Falls, ID 83854

CMS 1/5 stars #4 of 7 in Kootenai County (208) 415-3430
Certified beds
64
Occupancy
95%
Ownership
Government
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $36,855 in federal fines

    CMS has fined this facility across 2 penalty action(s).

  • Nursing staff turnover of 70%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

21.3/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -0.7 for 19 total citations against a national median of 17

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.48 total nurse hours per resident per day (national median 3.77)
  • 1.39 RN hours per resident per day
  • Weekend staffing drops 13% against weekdays

Staff stability

2/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 70% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $36,855 in federal fines across 2 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.27 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.39 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.73 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 69.80%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 19 citations

Last standard health inspection: August 1, 2025 (1 year ago).

G Nov 11, 2025 F0686 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm to a resident

D Nov 11, 2025 F0687 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate foot care.

No actual harm, potential for more than minimal harm

G Aug 1, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm to a resident

F Aug 1, 2025 F0882

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

No actual harm, potential for more than minimal harm

E Aug 1, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

E Aug 1, 2025 F0804

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

D Aug 1, 2025 F0554

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

No actual harm, potential for more than minimal harm

D Aug 1, 2025 F0604

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
TSCHAMPL, MARK Individual CORPORATE DIRECTOR
SCHANER, TRACY Individual CORPORATE OFFICER
DIVISION OF VETERANS SERVICES Organization OPERATIONAL/MANAGERIAL CONTROL
TSCHAMPL, MARK Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Idaho State Veterans Home - Post Falls

What is the ElderGrade for Idaho State Veterans Home - Post Falls? +

Idaho State Veterans Home - Post Falls holds an ElderGrade of C (62.3 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Idaho State Veterans Home - Post Falls? +

Residents receive an average of 4.27 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Idaho State Veterans Home - Post Falls been cited for harming residents? +

Yes. 2 of the 19 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Idaho State Veterans Home - Post Falls accept Medicaid? +

Yes, Idaho State Veterans Home - Post Falls is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.