ElderGrade
B

73/100

Above average

Holden Rehabilitation & Nursing Center

32 Mayo Road, Holden, MA 01520

CMS 4/5 stars #23 of 50 in Worcester County (508) 829-1104
Certified beds
123
Occupancy
90%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

12/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.13 total nurse hours per resident per day (national median 3.77)
  • 1 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 36% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.69 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.00 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.33 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 35.80%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 13 citations

Last standard health inspection: February 13, 2025 (1 year ago).

D Feb 13, 2025 F0604

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

No actual harm, potential for more than minimal harm

D Feb 13, 2025 F0646

Resident Assessment and Care Planning Deficiencies

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

No actual harm, potential for more than minimal harm

D Feb 13, 2025 F0690

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

D Feb 13, 2025 F0740

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

No actual harm, potential for more than minimal harm

B Feb 13, 2025 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, minimal potential

E Dec 15, 2023 F0760

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

E Dec 15, 2023 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Dec 15, 2023 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
MAHONEY, CHRISTINE Individual INDIRECT OWNERSHIP INTEREST
U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT Organization 5% OR GREATER MORTGAGE INTEREST
BAGHDADY, SAMI Individual MANAGING CONTROL - GOVERNING BODY
BOYCE, JOHN Individual MANAGING CONTROL - GOVERNING BODY
MAHONEY, CHRISTINE Individual MANAGING CONTROL - GOVERNING BODY
ORIOL, ROBERT Individual MANAGING CONTROL - GOVERNING BODY
BAGHDADY, SAMI Individual CORPORATE DIRECTOR
BOYCE, JOHN Individual CORPORATE DIRECTOR
MAHONEY, CHRISTINE Individual CORPORATE DIRECTOR
ORIOL, DAVID Individual CORPORATE DIRECTOR
ORIOL, ROBERT Individual CORPORATE DIRECTOR
MAHONEY, CHRISTINE Individual CORPORATE OFFICER

What families say

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Common questions about Holden Rehabilitation & Nursing Center

What is the ElderGrade for Holden Rehabilitation & Nursing Center? +

Holden Rehabilitation & Nursing Center holds an ElderGrade of B (73 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Holden Rehabilitation & Nursing Center? +

Residents receive an average of 4.69 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Holden Rehabilitation & Nursing Center been cited for harming residents? +

No. None of the 13 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Holden Rehabilitation & Nursing Center accept Medicaid? +

Yes, Holden Rehabilitation & Nursing Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.