94/100
Excellent
400 Mast Road, Goffstown, NH 03045
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: May 7, 2026 (3 months ago).
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
No actual harm, potential for more than minimal harm
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| COUNTY OF HILLSBOROUGH | Organization | 5% OR GREATER SECURITY INTEREST | — |
| PAPPAS, ANTONIE | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| ROWE, ROBERT | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| SOUCY, MICHAEL | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| COUNTY OF HILLSBOROUGH | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| VACHON & CLUKAY & CO, PC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| ADAMS, PAULA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| BATLIVALA, ZUBIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| BENNETT, CHRISTOPHER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| BURT, PHYLLIS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| CIMINESI, STEVEN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| DUBOIS, TONYA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
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Hillsborough County Nursing Home holds an ElderGrade of A (94 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.74 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 9 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Hillsborough County Nursing Home is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.