ElderGrade
A

94/100

Excellent

Highland Farms

200 Tabernacle Road, Black Mountain, NC 28711

CMS 5/5 stars #1 of 19 in Buncombe County (828) 669-6473
Certified beds
60
Occupancy
80%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • $4,271 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 6.09 total nurse hours per resident per day (national median 3.77)
  • 1.33 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 28% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $4,271 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.92 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.33 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.33 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 28.10%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 14 citations

Last standard health inspection: August 15, 2025 (1 year ago).

E Aug 15, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Aug 15, 2025 F0559

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

No actual harm, potential for more than minimal harm

D Aug 15, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Aug 22, 2024 F0726

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

No actual harm, potential for more than minimal harm

D Aug 22, 2024 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Aug 22, 2024 F0883

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

No actual harm, potential for more than minimal harm

D Aug 22, 2024 F0887

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

No actual harm, potential for more than minimal harm

E Apr 27, 2023 F0626

Resident Rights Deficiencies

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
GIVENS ESTATES, INC. Organization DIRECT OWNERSHIP INTEREST
HOKE, KRISTINE Individual CORPORATE DIRECTOR
KERESTES, DAVID Individual CORPORATE DIRECTOR
GIVENS ESTATES, INC. Organization OPERATIONAL/MANAGERIAL CONTROL
HOKE, KRISTINE Individual OPERATIONAL/MANAGERIAL CONTROL
KERESTES, DAVID Individual OPERATIONAL/MANAGERIAL CONTROL
GIVENS ESTATES, INC. Organization ADP OF THE SNF
HOKE, KRISTINE Individual ADP OF THE SNF
KERESTES, DAVID Individual ADP OF THE SNF

What families say

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Common questions about Highland Farms

What is the ElderGrade for Highland Farms? +

Highland Farms holds an ElderGrade of A (94 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Highland Farms? +

Residents receive an average of 4.92 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Highland Farms been cited for harming residents? +

No. None of the 14 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Highland Farms accept Medicaid? +

Yes, Highland Farms is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.