67/100
Average
Heritagespring Healthcare Center Of West Chester
7235 Heritagespring Drive, West Chester, OH 45069
- Certified beds
- 144
- Occupancy
- 87%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$53,646 in federal fines
CMS has fined this facility across 3 penalty action(s).
Nursing staff turnover of 64%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Our read on Heritagespring Healthcare Center Of West Chester
Heritagespring runs 144 certified beds in West Chester under corporate for-profit ownership, and its state inspection record is the first thing I'd flag. Thirteen deficiencies are on file, two of them serious enough to involve harm or jeopardy to a resident, plus one tied to abuse. Inspectors last visited in November 2025, so the picture is fairly current, and two fines totaling $40,745 have been levied. Nurse staffing looks decent on paper, 4.05 hours per resident day, slightly above the national average, but weekend coverage drops about 13% below weekday levels, and annual turnover sits at 63.5% against a national 45.8%. High churn with thinner weekend shifts is where care tends to slip.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
15/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.41 total nurse hours per resident per day (national median 3.77)
- →0.79 RN hours per resident per day
- →Weekend staffing drops 13% against weekdays
Staff stability
5/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →64% of nursing staff left in the last year
Resident outcomes
12/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →4 of 5 stars on the CMS quality-measure rating
Enforcement history
5/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$53,646 in federal fines across 3 action(s)
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: November 19, 2025 (11 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of CARESPRING, which operates 16 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Heritagespring Healthcare Center Of West Chester
What is the ElderGrade for Heritagespring Healthcare Center Of West Chester? +
Heritagespring Healthcare Center Of West Chester holds an ElderGrade of C (67 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Heritagespring Healthcare Center Of West Chester? +
Residents receive an average of 4.05 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Heritagespring Healthcare Center Of West Chester been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Heritagespring Healthcare Center Of West Chester accept Medicaid? +
Yes, Heritagespring Healthcare Center Of West Chester is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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