ElderGrade
C

64/100

Average

Heritage Health Care Center

1630 W 2Nd Street, Chanute, KS 66720

CMS 2/5 stars #2 of 3 in Neosho County (620) 431-4151
Certified beds
60
Occupancy
90%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $27,860 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

20.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -1.8 for 22 total citations against a national median of 17

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.65 total nurse hours per resident per day (national median 3.77)
  • 0.4 RN hours per resident per day
  • Weekend staffing drops 13% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 42% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $27,860 in federal fines across 2 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.15 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.40 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.62 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 41.70%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 30 citations

Last standard health inspection: August 6, 2025 (1 year ago).

G Mar 4, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm to a resident

D Mar 4, 2026 F0755 From a complaint

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

F Aug 6, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

F Aug 6, 2025 F0814

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

No actual harm, potential for more than minimal harm

E Aug 6, 2025 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

E Aug 6, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Aug 6, 2025 F0552

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

No actual harm, potential for more than minimal harm

D Aug 6, 2025 F0628

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of AMERICARE SENIOR LIVING, which operates 23 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
CROSSON, CLAY Individual CONTRACTED MANAGING EMPLOYEE
SCHADE, KYLE Individual CONTRACTED MANAGING EMPLOYEE
KNAPP, MARK Individual W-2 MANAGING EMPLOYEE
SCHADE, KYLE Individual CORPORATE OFFICER
AMERICARE SYSTEMS, INC. Organization OPERATIONAL/MANAGERIAL CONTROL
MONTGOMERY, ANNA Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
MONTGOMERY, RICHARD Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
R H MONTGOMERY PROPERTIES, INC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Heritage Health Care Center

What is the ElderGrade for Heritage Health Care Center? +

Heritage Health Care Center holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Heritage Health Care Center? +

Residents receive an average of 4.15 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Heritage Health Care Center been cited for harming residents? +

Yes. 2 of the 30 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Heritage Health Care Center accept Medicaid? +

Yes, Heritage Health Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.