ElderGrade
D

46/100

Below average

Heritage Care Center

5701 Phillips Avenue, Pittsburgh, PA 15217

CMS 1/5 stars #32 of 52 in Allegheny County (412) 422-5100
Certified beds
143
Occupancy
75%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • Nursing staff turnover of 60%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

12/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -10 for 114 total citations against a national median of 17

Staffing

10/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.92 total nurse hours per resident per day (national median 3.77)
  • 0.64 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 60% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 2.96 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.64 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.60 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 60.20%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 114 citations

Last standard health inspection: November 21, 2025 (9 months ago).

E May 5, 2026 F0565 From a complaint

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

No actual harm, potential for more than minimal harm

D Apr 14, 2026 F0628 From a complaint

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

No actual harm, potential for more than minimal harm

D Apr 14, 2026 F0657 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

E Feb 25, 2026 F0584 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

F Nov 21, 2025 F0806

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

No actual harm, potential for more than minimal harm

F Nov 21, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

F Nov 21, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

F Nov 21, 2025 F0881

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of WECARE CENTERS, which operates 13 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
GRINSPAN, ARYEH Individual MANAGING CONTROL - GOVERNING BODY
RICHARDSON, MATTHEW Individual MANAGING CONTROL - GOVERNING BODY
WIELGUS, GEDALIAH Individual MANAGING CONTROL - GOVERNING BODY
GRINSPAN, ARYEH Individual CORPORATE OFFICER
WIELGUS, GEDALIAH Individual CORPORATE OFFICER
WECARE HCC LLC Organization OPERATIONAL/MANAGERIAL CONTROL
MITCHELL, CARA Individual OPERATIONAL/MANAGERIAL CONTROL
RICHARDSON, MATTHEW Individual OPERATIONAL/MANAGERIAL CONTROL
WIELGUS, GEDALIAH Individual OPERATIONAL/MANAGERIAL CONTROL
3SSS 3 HOLDINGS LLC Organization ADP OF THE SNF
CRESTVIEW 360 HOLDINGS LLC Organization ADP OF THE SNF
CRESTVIEW 720 TRUST Organization ADP OF THE SNF

What families say

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Common questions about Heritage Care Center

What is the ElderGrade for Heritage Care Center? +

Heritage Care Center holds an ElderGrade of D (46 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Heritage Care Center? +

Residents receive an average of 2.96 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Heritage Care Center been cited for harming residents? +

Yes. 2 of the 114 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Heritage Care Center accept Medicaid? +

Yes, Heritage Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.