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D

54/100

Below average

Henrico Health & Rehabilitation Center

561 North Airport Drive, Highland Springs, VA 23075

#11 of 13 in Henrico County (804) 737-0172
Certified beds
120
Occupancy
87%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • $260,247 in federal fines

    CMS has fined this facility across 3 penalty action(s).

Our read on Henrico Health & Rehabilitation Center

Henrico Health & Rehabilitation Center carries 77 deficiencies on its current record, including 10 at the harm or jeopardy level and 8 tied to abuse. That combination is what put it in CMS's Special Focus Facility program, a designation reserved for homes with a pattern of serious, repeated problems. Staffing sits right at the national average of 3.86 nurse hours per resident day, but weekends run about 14% thinner than weekdays, and turnover is 49.5% against a national 45.8%. Three fines total $260,247. The last inspection was January 15, 2026, so the record is recent. For-profit, limited liability ownership. The numbers describe a home with persistent quality and safety concerns, not a one-time lapse.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing8/30Stability9/15Outcomes7.5/15Enforcement0/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.02 total nurse hours per resident per day (national median 3.77)
  • →0.58 RN hours per resident per day
  • →Weekend staffing drops 14% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →50% of nursing staff left in the last year

Resident outcomes

7.5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →No quality-measure rating published, scored neutral

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$260,247 in federal fines across 3 action(s)

Grade ceiling applied

  • Capped at 54 (grade D), CMS Special Focus Facility

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.86 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.58 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.33 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover49.50%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: January 15, 2026 (9 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of LIFEWORKS REHAB, which operates 64 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Henrico Health & Rehabilitation Center

What is the ElderGrade for Henrico Health & Rehabilitation Center? +

Henrico Health & Rehabilitation Center holds an ElderGrade of D (54 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Henrico Health & Rehabilitation Center? +

Residents receive an average of 3.86 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Henrico Health & Rehabilitation Center been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Henrico Health & Rehabilitation Center accept Medicaid? +

Yes, Henrico Health & Rehabilitation Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.