ElderGrade
B

82/100

Above average

Heartland Rehabilitation And Care Center

19701 Interstate 30, Benton, AR 72015

CMS 5/5 stars #2 of 6 in Saline County (501) 778-8200
Certified beds
140
Occupancy
65%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

18/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.3 total nurse hours per resident per day (national median 3.77)
  • 0.34 RN hours per resident per day
  • Weekend staffing drops 11% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 51% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.71 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.34 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.31 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 51.20%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 10 citations

Last standard health inspection: July 31, 2025 (1 year ago).

E Jul 31, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

F Apr 25, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Apr 25, 2024 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

E Apr 25, 2024 F0804

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

D Apr 25, 2024 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

D Apr 25, 2024 F0692

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

No actual harm, potential for more than minimal harm

D Apr 25, 2024 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

D Apr 7, 2023 F0569

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of SOUTHERN ADMINISTRATIVE SERVICES, which operates 35 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
STROTHER, JOHN Individual W-2 MANAGING EMPLOYEE
ALEXARK1 LLC Organization GENERAL PARTNERSHIP INTEREST
JEJ ASSETS LP Organization LIMITED PARTNERSHIP INTEREST
ALEXARK1 LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
JEJ ASSETS LP Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
JEJ MANAGEMENT, LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
PONTHIE, SHARLOT Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
4P2T1 OPS HOLDING LP Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Heartland Rehabilitation And Care Center

What is the ElderGrade for Heartland Rehabilitation And Care Center? +

Heartland Rehabilitation And Care Center holds an ElderGrade of B (82 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Heartland Rehabilitation And Care Center? +

Residents receive an average of 3.71 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Heartland Rehabilitation And Care Center been cited for harming residents? +

No. None of the 10 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Heartland Rehabilitation And Care Center accept Medicaid? +

Yes, Heartland Rehabilitation And Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.