71/100
Above average
3025 Fernbrook Lane, Nashville, TN 37214
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
1 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
$7,901 in federal fines
CMS has fined this facility across 1 penalty action(s).
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: April 15, 2026 (4 months ago).
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
No actual harm, potential for more than minimal harm
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...
No actual harm, potential for more than minimal harm
Part of NATIONAL HEALTHCARE CORPORATION, which operates 69 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| MORGAN STANLEY INSTITUTIONAL ADVISORS LLC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| NHC/DELAWARE INC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| VINCENT, BRANDON | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| VINCENT, BRANDON | Individual | CORPORATE OFFICER | — |
| NATIONAL HEALTHCARE CORPORATION | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| NHC-OP LP | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| DODSON, VICKI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| JOYNER, JESICA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| KIDD, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| SHELLY, TIMOTHY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| TEMPEST, TYLER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| VINCENT, BRANDON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
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Heartland holds an ElderGrade of B (71 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.36 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 1 of the 23 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Heartland is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.