ElderGrade
C

64/100

Average

Health Central Park

411 North Dillard Street, Winter Garden, FL 34787

CMS 2/5 stars #22 of 36 in Orange County (407) 296-1600
Certified beds
218
Occupancy
97%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 4 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $57,145 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 10/30 Staffing 26/30 Stability 15/15 Outcomes 15/15 Enforcement 3/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

10/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 4 immediate-jeopardy citation(s) in the last 3 years

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.88 total nurse hours per resident per day (national median 3.77)
  • 0.85 RN hours per resident per day
  • Weekend staffing drops 6% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 24% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

3/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $57,145 in federal fines across 1 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.58 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.85 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.28 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 24.30%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 20 citations

Last standard health inspection: May 22, 2025 (1 year ago).

E May 22, 2025 F0679

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

No actual harm, potential for more than minimal harm

E May 22, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D May 22, 2025 F0558

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

No actual harm, potential for more than minimal harm

D May 22, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D May 22, 2025 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

D May 22, 2025 F0688

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

No actual harm, potential for more than minimal harm

D May 22, 2025 F0810

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

No actual harm, potential for more than minimal harm

D May 22, 2025 F0842

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
MILLER, JOHN Individual CORPORATE DIRECTOR
BOUCHER, WILLIAM Individual OPERATIONAL/MANAGERIAL CONTROL
MILLER, JOHN Individual OPERATIONAL/MANAGERIAL CONTROL
NAGALAPADI, VENKATESH Individual OPERATIONAL/MANAGERIAL CONTROL
ROMELUS, FANLEY Individual OPERATIONAL/MANAGERIAL CONTROL
ORLANDO HEALTH INC Organization ADP OF THE SNF
BOUCHER, WILLIAM Individual ADP OF THE SNF
MILLER, JOHN Individual ADP OF THE SNF
NAGALAPADI, VENKATESH Individual ADP OF THE SNF
ROMELUS, FANLEY Individual ADP OF THE SNF
ORLANDO HEALTH INC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Health Central Park

What is the ElderGrade for Health Central Park? +

Health Central Park holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Health Central Park? +

Residents receive an average of 4.58 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Health Central Park been cited for harming residents? +

Yes. 4 of the 20 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Health Central Park accept Medicaid? +

Yes, Health Central Park is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.