72/100
Above average
Hayes Residence
1620 Randolph Avenue, Saint Paul, MN 55105
- Certified beds
- 40
- Occupancy
- 78%
- Ownership
- For-profit
- Accepts
- Medicaid
Our read on Hayes Residence
Hayes Residence runs on 2.53 nurse staffing hours per resident day, roughly a third below the national average of 3.86, and weekends dip about 9% below its own weekday levels, so the thinnest coverage lands when families tend to visit. Staff turnover sits at 57.7% against a national 45.8%, meaning more than half the nursing staff leaves each year. Its last inspection was in June 2025, and the record carries 17 deficiencies, two of them serious enough to reach harm or jeopardy level. No abuse citations appear, and the quality measure rating is average, but a for-profit home with that staffing gap, that turnover, and two harm-level findings at its most recent survey is worth a close look before you decide.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
18/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.26 total nurse hours per resident per day (national median 3.77)
- →0.33 RN hours per resident per day
- →Weekend staffing drops 9% against weekdays
Staff stability
5/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →58% of nursing staff left in the last year
Resident outcomes
9/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →3 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: June 26, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Hayes Residence
What is the ElderGrade for Hayes Residence? +
Hayes Residence holds an ElderGrade of B (72 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Hayes Residence? +
Residents receive an average of 2.53 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Hayes Residence been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Hayes Residence accept Medicaid? +
Yes, Hayes Residence is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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