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C

63/100

Average

Haven Of Show Low

2401 East Hunt Street, Show Low, AZ 85901

CMS 2/5 stars #1 of 3 in Navajo County (928) 537-5333
Certified beds
58
Occupancy
91%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • $46,852 in federal fines

    CMS has fined this facility across 2 penalty action(s).

  • Last inspection was more than 2 years ago

    Ratings here are based on older survey data than at most facilities.

Our read on Haven Of Show Low

Haven Of Show Low runs on 2.80 nurse hours per resident day, roughly 27 percent below the national average, and weekend coverage drops about 11 percent below its own weekday levels. Staff turnover sits at 59 percent against a national 45.8, so the people who do show up are frequently new. Its current record carries 33 deficiencies, including 2 at harm or jeopardy level and 4 tied to abuse, plus $46,852 in fines. The quality measure score looks strong, but that reflects charted care, not the hands available to deliver it. The last inspection was August 2024.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing8/30Stability5/15Outcomes15/15Enforcement5/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →2.86 total nurse hours per resident per day (national median 3.77)
  • →0.5 RN hours per resident per day
  • →Weekend staffing drops 11% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →59% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →5 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$46,852 in federal fines across 2 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day2.80 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.50 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours2.50 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover59.00%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: August 8, 2024 (2 years ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of HAVEN HEALTH, which operates 20 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Haven Of Show Low

What is the ElderGrade for Haven Of Show Low? +

Haven Of Show Low holds an ElderGrade of C (63 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Haven Of Show Low? +

Residents receive an average of 2.80 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Haven Of Show Low been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Haven Of Show Low accept Medicaid? +

Yes, Haven Of Show Low is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.