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C

62/100

Average

Haven Of Lakeside

3401 North Lockwood Drive, Lakeside, AZ 85929

CMS 1/5 stars #2 of 3 in Navajo County (928) 368-2060
Certified beds
112
Occupancy
86%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • $8,278 in federal fines

    CMS has fined this facility across 1 penalty action(s).

Our read on Haven Of Lakeside

Haven Of Lakeside runs 112 certified beds under for-profit LLC ownership, and the staffing numbers tell a mixed story. Total nurse staffing sits at 3.42 hours per resident day, roughly 11 percent under the national average of 3.86, and weekends run about 8 percent thinner than weekdays, so the coverage gap widens exactly when families tend to visit. Annual turnover of 51.2 percent is well above the national 45.8 percent, meaning more than half the nursing staff turns over every year. The bigger concern is the inspection record: 48 deficiencies, including 13 abuse-related citations and one at the harm or jeopardy level, with a single fine of $8,278 and a health inspection rating of 1 out of 5. The most recent inspection was November 19, 2025.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing13/30Stability9/15Outcomes2/15Enforcement8/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.58 total nurse hours per resident per day (national median 3.77)
  • →0.58 RN hours per resident per day
  • →Weekend staffing drops 8% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →51% of nursing staff left in the last year

Resident outcomes

2/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →1 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$8,278 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.42 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.58 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.15 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover51.20%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: November 19, 2025 (11 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of HAVEN HEALTH, which operates 20 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Haven Of Lakeside

What is the ElderGrade for Haven Of Lakeside? +

Haven Of Lakeside holds an ElderGrade of C (62 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Haven Of Lakeside? +

Residents receive an average of 3.42 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Haven Of Lakeside been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Haven Of Lakeside accept Medicaid? +

Yes, Haven Of Lakeside is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.