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C

64/100

Average

Haven Of Lake Havasu

2781 Osborne Drive, Lake Havasu City, AZ 86406

CMS 2/5 stars #4 of 6 in Mohave County (928) 505-5552
Certified beds
104
Occupancy
78%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • $8,018 in federal fines

    CMS has fined this facility across 1 penalty action(s).

Our read on Haven Of Lake Havasu

Haven Of Lake Havasu runs 104 certified beds under corporate for-profit ownership, and its nursing hours come in at 3.37 per resident day, roughly 13% under the national average, with weekends about 9% lighter than weekdays, so coverage thins out right when families tend to visit. Staff turnover sits at 52.5% against a national 45.8%, and the current record carries 27 deficiencies, including 2 at harm or jeopardy level and 5 tied to abuse. The health inspection rating is 1 out of 5, though the quality measure rating is 5 and staffing 2, which tells you the clinical numbers look better than the oversight history. Inspectors were last on site February 2025, and fines total $8,018.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing10/30Stability9/15Outcomes15/15Enforcement8/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

10/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3 total nurse hours per resident per day (national median 3.77)
  • →0.66 RN hours per resident per day
  • →Weekend staffing drops 9% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →53% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →5 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$8,018 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C), CMS abuse icon on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.37 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.66 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.06 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover52.50%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: February 14, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of HAVEN HEALTH, which operates 20 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Haven Of Lake Havasu

What is the ElderGrade for Haven Of Lake Havasu? +

Haven Of Lake Havasu holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Haven Of Lake Havasu? +

Residents receive an average of 3.37 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Haven Of Lake Havasu been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Haven Of Lake Havasu accept Medicaid? +

Yes, Haven Of Lake Havasu is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.