51.8/100
Below average
78 Viets St Extension, New London, CT 06320
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
2 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
$106,050 in federal fines
CMS has fined this facility across 1 penalty action(s).
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Grade ceiling applied
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: March 3, 2026 (5 months ago).
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Actual harm to a resident
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Actual harm to a resident
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| WACHUSETT VENTURES LLC | Organization | DIRECT OWNERSHIP INTEREST | — |
| WAKEFIELD CAPITAL LLC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| DENNEHY, RAYMOND | Individual | INDIRECT OWNERSHIP INTEREST | — |
| KIRCHICK, JOEL | Individual | INDIRECT OWNERSHIP INTEREST | — |
| VERA, STEVEN | Individual | INDIRECT OWNERSHIP INTEREST | — |
| WACHUSETT VENTURES LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| ANTICO, JOAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| BAUDE, COLLIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| CABOT, MELISSA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| DENNEHY, RAYMOND | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| ELLIS, SHARON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| GRAY, KIMBERLY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
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Harbor Village North Health And Rehabilitation Cen holds an ElderGrade of D (51.8 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.20 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 2 of the 49 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Harbor Village North Health And Rehabilitation Cen is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.