ElderGrade
D

49.9/100

Below average

Greenhaven Health And Rehabilitation Center

801 Greenhaven Drive, Greensboro, NC 27406

CMS 3/5 stars #17 of 20 in Guilford County (336) 292-8371
Certified beds
120
Occupancy
85%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 4 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $123,126 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Nursing staff turnover of 63%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

9.9/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -2.1 for 23 total citations against a national median of 17

Staffing

20/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.9 total nurse hours per resident per day (national median 3.77)
  • 0.64 RN hours per resident per day
  • Weekend staffing drops 7% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 63% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $123,126 in federal fines across 1 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.50 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.64 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.24 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 62.60%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 34 citations

Last standard health inspection: July 8, 2025 (1 year ago).

J Sep 4, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

G Jul 8, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

E Jul 8, 2025 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

E Jul 8, 2025 F0883

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

No actual harm, potential for more than minimal harm

D Jul 8, 2025 F0565

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

No actual harm, potential for more than minimal harm

D Jul 8, 2025 F0602 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

No actual harm, potential for more than minimal harm

D Jul 8, 2025 F0641 From a complaint

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D Jul 8, 2025 F0655

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of PRINCIPLE LONG TERM CARE, which operates 44 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BLAKE, KHASHANA Individual MANAGING CONTROL - GOVERNING BODY
BOICE, GALE Individual CORPORATE OFFICER
JOHNSON, DIANNE Individual CORPORATE OFFICER
PRINCIPLE LONG TERM CARE, INC. Organization OPERATIONAL/MANAGERIAL CONTROL
ABELA, ANTHONY Individual OPERATIONAL/MANAGERIAL CONTROL
SIMPSON, MALIK Individual OPERATIONAL/MANAGERIAL CONTROL
BOICE, GALE Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...
BLAKE, KHASHANA Individual ADP OF THE SNF
SIMPSON, MALIK Individual ADP OF THE SNF

What families say

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Common questions about Greenhaven Health And Rehabilitation Center

What is the ElderGrade for Greenhaven Health And Rehabilitation Center? +

Greenhaven Health And Rehabilitation Center holds an ElderGrade of D (49.9 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Greenhaven Health And Rehabilitation Center? +

Residents receive an average of 3.50 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Greenhaven Health And Rehabilitation Center been cited for harming residents? +

Yes. 4 of the 34 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Greenhaven Health And Rehabilitation Center accept Medicaid? +

Yes, Greenhaven Health And Rehabilitation Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.