ElderGrade
D

46/100

Below average

Grande Oaks

24579 Broadway Ave, Oakwood Village, OH 44146

CMS 2/5 stars #76 of 91 in Cuyahoga County (440) 439-7976
Certified beds
60
Occupancy
64%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 5 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $17,020 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Nursing staff turnover of 68%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 8/30 Staffing 13/30 Stability 2/15 Outcomes 15/15 Enforcement 8/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

8/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -12 for 3 actual-harm citation(s) in the last 3 years
  • -10 for 67 total citations against a national median of 17

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.68 total nurse hours per resident per day (national median 3.77)
  • 0.3 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

2/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 68% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $17,020 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.61 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.30 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.19 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 68.10%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 90 citations

Last standard health inspection: April 29, 2026 (3 months ago).

G Apr 29, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm to a resident

G Apr 29, 2026 F0692 From a complaint

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Actual harm to a resident

F Apr 29, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Apr 29, 2026 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

D Apr 29, 2026 F0550 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Apr 29, 2026 F0558 From a complaint

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

No actual harm, potential for more than minimal harm

D Apr 29, 2026 F0573 From a complaint

Resident Rights Deficiencies

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

No actual harm, potential for more than minimal harm

D Apr 29, 2026 F0584 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of EMBASSY HEALTHCARE, which operates 35 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
HANDLER, AARON Individual MANAGING CONTROL - GOVERNING BODY
REPCHICK, GEORGE Individual MANAGING CONTROL - GOVERNING BODY
EMBASSY HEALTHCARE MANAGEMENT INC Organization OPERATIONAL/MANAGERIAL CONTROL
HERITAGE EMPLOYMENT SERVICES, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
BALAJI, HARIGOPAL Individual OPERATIONAL/MANAGERIAL CONTROL
DORSEY, KATHRYN Individual OPERATIONAL/MANAGERIAL CONTROL
HANDLER, AARON Individual OPERATIONAL/MANAGERIAL CONTROL
REPCHICK, GEORGE Individual OPERATIONAL/MANAGERIAL CONTROL
EMBASSY HEALTHCARE MANAGEMENT INC Organization ADP OF THE SNF
HERITAGE EMPLOYMENT SERVICES, LLC Organization ADP OF THE SNF
BALAJI, HARIGOPAL Individual ADP OF THE SNF
DORSEY, KATHRYN Individual ADP OF THE SNF

What families say

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Common questions about Grande Oaks

What is the ElderGrade for Grande Oaks? +

Grande Oaks holds an ElderGrade of D (46 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Grande Oaks? +

Residents receive an average of 4.61 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Grande Oaks been cited for harming residents? +

Yes. 5 of the 90 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Grande Oaks accept Medicaid? +

Yes, Grande Oaks is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.