ElderGrade
D

54/100

Below average

Grand Lake Villa

103 Har-Ber Road, Grove, OK 74344

CMS 2/5 stars #4 of 5 in Delaware County (918) 786-2276
Certified beds
100
Occupancy
66%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $8,496 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

10/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 3 immediate-jeopardy citation(s) in the last 3 years

Staffing

27/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.39 total nurse hours per resident per day (national median 3.77)
  • 0.66 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 41% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $8,496 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.12 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.66 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.80 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 40.60%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 15 citations

Last standard health inspection: April 29, 2026 (3 months ago).

J Apr 29, 2026 F0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy to resident health or safety

J Apr 29, 2026 F0607

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Immediate jeopardy to resident health or safety

J Apr 29, 2026 F0610

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Immediate jeopardy to resident health or safety

F Apr 29, 2026 F0944

Administration Deficiencies

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

No actual harm, potential for more than minimal harm

E Apr 29, 2026 F0847

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

No actual harm, potential for more than minimal harm

E Apr 29, 2026 F0848

Administration Deficiencies

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

No actual harm, potential for more than minimal harm

D Apr 29, 2026 F0582

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

No actual harm, potential for more than minimal harm

D Apr 29, 2026 F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of MARSH POINTE MANAGEMENT, which operates 6 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BROGDON, CHRISTOPHER Individual MANAGING CONTROL - GOVERNING BODY
BROGDON, CHRISTOPHER Individual CORPORATE OFFICER
NICHOLS, CHERYL Individual CORPORATE OFFICER
MARSH POINTE MANAGEMENT LLC Organization OPERATIONAL/MANAGERIAL CONTROL
BROGDON, CHRISTOPHER Individual OPERATIONAL/MANAGERIAL CONTROL
NICHOLS, CHERYL Individual OPERATIONAL/MANAGERIAL CONTROL
TIDWELL, RICHARD Individual OPERATIONAL/MANAGERIAL CONTROL
MARSH POINTE MANAGEMENT LLC Organization ADP OF THE SNF
OKLAHOMA FINANCIAL LLC Organization ADP OF THE SNF
OKLAHOMA OPERATING LLC Organization ADP OF THE SNF
BROGDON, CHRISTOPHER Individual ADP OF THE SNF
BROGDON, CONNIE Individual ADP OF THE SNF

What families say

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Common questions about Grand Lake Villa

What is the ElderGrade for Grand Lake Villa? +

Grand Lake Villa holds an ElderGrade of D (54 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Grand Lake Villa? +

Residents receive an average of 4.12 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Grand Lake Villa been cited for harming residents? +

Yes. 3 of the 15 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Grand Lake Villa accept Medicaid? +

Yes, Grand Lake Villa is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.