84/100
Above average
Good Samaritan - Ottumwa
2035 Chester Avenue, Ottumwa, IA 52501
- Certified beds
- 126
- Occupancy
- 81%
- Ownership
- Non-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$35,968 in federal fines
CMS has fined this facility across 1 penalty action(s).
Our read on Good Samaritan - Ottumwa
Good Samaritan in Ottumwa runs 126 certified beds as a nonprofit, and its staffing sits a bit under the national average, 3.63 nurse hours per resident day against 3.86, with weekends about 8% lighter than weekdays. That modest shortfall is worth knowing if your family member needs help on Saturdays and Sundays. What stands out more is retention: turnover of 31.2% against a national 45.8% means aides and nurses tend to stay, which usually translates into more consistent care. But the inspection record carries real weight: 33 deficiencies, three at harm or jeopardy level, two tied to abuse, and $91,569 in fines across two penalties. The most recent inspection was December 2025. Quality and staffing both rate 4 out of 5; health inspections come in at 3.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
22/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.95 total nurse hours per resident per day (national median 3.77)
- →0.82 RN hours per resident per day
- →Weekend staffing drops 8% against weekdays
Staff stability
15/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →31% of nursing staff left in the last year
Resident outcomes
12/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →4 of 5 stars on the CMS quality-measure rating
Enforcement history
5/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$35,968 in federal fines across 1 action(s)
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: December 4, 2025 (11 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of GOOD SAMARITAN SOCIETY, which operates 92 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Good Samaritan - Ottumwa
What is the ElderGrade for Good Samaritan - Ottumwa? +
Good Samaritan - Ottumwa holds an ElderGrade of B (84 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Good Samaritan - Ottumwa? +
Residents receive an average of 3.63 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Good Samaritan - Ottumwa been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Good Samaritan - Ottumwa accept Medicaid? +
Yes, Good Samaritan - Ottumwa is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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