ElderGrade
C

63.9/100

Average

Glenhaven Healthcare

212 West Chevy Chase Drive, Glendale, CA 91204

CMS 3/5 stars #177 of 369 in Los Angeles County (818) 240-6720
Certified beds
52
Occupancy
84%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $18,070 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

12.9/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -7.1 for 37 total citations against a national median of 17

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.53 total nurse hours per resident per day (national median 3.77)
  • 0.5 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 48% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $18,070 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.72 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.50 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.16 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 48.30%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 37 citations

Last standard health inspection: January 9, 2026 (7 months ago).

E Jan 9, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Jan 9, 2026 F0842

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

E Jan 9, 2026 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Jan 9, 2026 F0557

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

No actual harm, potential for more than minimal harm

D Jan 9, 2026 F0558

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

No actual harm, potential for more than minimal harm

D Jan 9, 2026 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

D Jan 9, 2026 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

D Jan 9, 2026 F0693

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
KARP, BENJAMIN Individual CORPORATE OFFICER
GUEVARRA, MARYDES Individual OPERATIONAL/MANAGERIAL CONTROL
KARAKASHIAN, GARO Individual OPERATIONAL/MANAGERIAL CONTROL
KARP, BENJAMIN Individual OPERATIONAL/MANAGERIAL CONTROL
KARP, MATTHEW Individual OPERATIONAL/MANAGERIAL CONTROL
KARP, MATTHEW Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...
CARAVAN OPERATIONS CORP Organization ADP OF THE SNF
BAK, ABRAHAM Individual ADP OF THE SNF
GUEVARRA, MARYDES Individual ADP OF THE SNF
KARAKASHIAN, GARO Individual ADP OF THE SNF
KARP, BENJAMIN Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
KARP, MATTHEW Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Glenhaven Healthcare

What is the ElderGrade for Glenhaven Healthcare? +

Glenhaven Healthcare holds an ElderGrade of C (63.9 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Glenhaven Healthcare? +

Residents receive an average of 4.72 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Glenhaven Healthcare been cited for harming residents? +

Yes. 1 of the 37 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Glenhaven Healthcare accept Medicaid? +

Yes, Glenhaven Healthcare is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.