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D

51/100

Below average

Glenbridge Health And Rehabilitation

211 Milton Brown Heirs Road, Boone, NC 28607

CMS 1/5 stars #2 of 2 in Watauga County (828) 264-6720
Certified beds
134
Occupancy
80%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • $32,349 in federal fines

    CMS has fined this facility across 3 penalty action(s).

  • Nursing staff turnover of 61%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

Our read on Glenbridge Health And Rehabilitation

Glenbridge runs on thinner nurse staffing than most homes, 3.53 hours per resident day against a national average of 3.86, and it gets thinner on weekends, when coverage drops about 12% below its own weekday level. Annual turnover sits at 60.6%, well above the 45.8% national figure, so the people caring for residents are often new to the building. The inspection record shows 41 deficiencies, including one at the harm or jeopardy level and one abuse-related, with three fines totaling $32,349. The most recent inspection was in March 2026. For-profit, limited liability ownership. If you're considering this one, ask specifically about weekend nurse coverage and how they've addressed the abuse-related finding.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing8/30Stability5/15Outcomes5/15Enforcement3/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →2.99 total nurse hours per resident per day (national median 3.77)
  • →0.55 RN hours per resident per day
  • →Weekend staffing drops 12% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →61% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →2 of 5 stars on the CMS quality-measure rating

Enforcement history

3/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$32,349 in federal fines across 3 action(s)
  • →-2 for 1 denial(s) of Medicare payment for new admissions

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.53 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.55 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.10 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover60.60%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: March 27, 2026 (7 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of BRIGHTON HEALTHCARE, which operates 8 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Glenbridge Health And Rehabilitation

What is the ElderGrade for Glenbridge Health And Rehabilitation? +

Glenbridge Health And Rehabilitation holds an ElderGrade of D (51 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Glenbridge Health And Rehabilitation? +

Residents receive an average of 3.53 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Glenbridge Health And Rehabilitation been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Glenbridge Health And Rehabilitation accept Medicaid? +

Yes, Glenbridge Health And Rehabilitation is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.