32/100
Poor
211 S Curtis St, Lake Geneva, WI 53147
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
5 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
$130,720 in federal fines
CMS has fined this facility across 2 penalty action(s).
Nursing staff turnover of 71%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Grade ceiling applied
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: March 17, 2025 (1 year ago).
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Immediate jeopardy to resident health or safety
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
No actual harm, potential for more than minimal harm
Part of WISCONSIN ILLINOIS SENIOR HOUSING, INC., which operates 7 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| DUPONT, LORI | Individual | CORPORATE DIRECTOR | — |
| GEHLER, MIRIAM | Individual | CORPORATE DIRECTOR | — |
| GERLACH, KERI | Individual | CORPORATE DIRECTOR | — |
| KERWIN, ANDREW | Individual | CORPORATE DIRECTOR | — |
| KUMAR, RAJEEV SHIVA | Individual | CORPORATE DIRECTOR | — |
| LACKE (CARRIG), KAREN | Individual | CORPORATE DIRECTOR | — |
| LYNN, NICHOLAS | Individual | CORPORATE DIRECTOR | — |
| CARRIAGE HEALTHCARE COMPANIES INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| BEZOTTE, JENNIFER | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| SHERMAN, STEPHANIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| CARRIAGE HEALTHCARE COMPANIES INC | Organization | ADP OF THE SNF | — |
| HBT IT LLC | Organization | ADP OF THE SNF | — |
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Geneva Lake Manor holds an ElderGrade of F (32 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.32 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 5 of the 73 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Geneva Lake Manor is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.