64/100
Average
12651 Village Circle Drive, Saint Louis, MO 63127
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
2 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
$14,433 in federal fines
CMS has fined this facility across 1 penalty action(s).
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Grade ceiling applied
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: January 28, 2025 (1 year ago).
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
No actual harm, potential for more than minimal harm
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| BOLSTAD, CINDY | Individual | CORPORATE DIRECTOR | — |
| KLINGER, JEFFREY | Individual | CORPORATE DIRECTOR | — |
| UTLEY, KEITH | Individual | CORPORATE DIRECTOR | — |
| WALSH, JAMES | Individual | CORPORATE DIRECTOR | — |
| ZIMMERMANN, JOAN | Individual | CORPORATE DIRECTOR | — |
| UTLEY, KEITH | Individual | CORPORATE OFFICER | — |
| WALSH, JAMES | Individual | CORPORATE OFFICER | — |
| WRIGHT, JOSHUA | Individual | CORPORATE OFFICER | — |
| BROSCH, SIRISHA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| LIVERAR, BOBBIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| FV SERVICES, INC | Organization | ADP OF THE SNF | — |
| BROSCH, SIRISHA | Individual | ADP OF THE SNF | — |
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Friendship Village Sunset Hills holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.60 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 2 of the 24 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Friendship Village Sunset Hills is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.