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C

55.5/100

Average

Franciscan Woods

19525 W North Ave, Brookfield, WI 53045

CMS 1/5 stars #15 of 17 in Waukesha County (262) 785-1114
Certified beds
110
Occupancy
50%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • $202,745 in federal fines

    CMS has fined this facility across 2 penalty action(s).

  • Nursing staff turnover of 76%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

Our read on Franciscan Woods

Franciscan Woods has enough nurses on paper, 4.39 hours per resident day, roughly 14% above the national average, and that's where the good news mostly stops. Weekend coverage drops about 16% below its own weekday level, so the hours aren't spread evenly across the week. The bigger problem is continuity: annual turnover sits at 76%, well above the national 45.8%, which means the people providing that care keep leaving. On inspections, the record shows 50 deficiencies, including 5 at the harm level and 7 tied to abuse, with a $120,905 fine and a survey from April 2026. Low inspection and quality scores against strong staffing numbers tell you the issue isn't how many staff there are, it's what's happening when they're there.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing20.5/30Stability0/15Outcomes5/15Enforcement0/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

20.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →4.4 total nurse hours per resident per day (national median 3.77)
  • →0.95 RN hours per resident per day
  • →Weekend staffing drops 16% against weekdays

Staff stability

0/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →76% of nursing staff left in the last year
  • →-2 for 2 administrator departures

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →2 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$202,745 in federal fines across 2 action(s)
  • →-0 for 2 denial(s) of Medicare payment for new admissions

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day4.39 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours0.95 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.67 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover76.00%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: April 9, 2026 (6 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of ASCENSION LIVING, which operates 12 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Franciscan Woods

What is the ElderGrade for Franciscan Woods? +

Franciscan Woods holds an ElderGrade of C (55.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Franciscan Woods? +

Residents receive an average of 4.39 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Franciscan Woods been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Franciscan Woods accept Medicaid? +

Yes, Franciscan Woods is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.