87.5/100
Excellent
12500 Castlemoor Drive, Eden Prairie, MN 55344
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: March 20, 2026 (5 months ago).
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
No actual harm, potential for more than minimal harm
Part of PRESBYTERIAN HOMES & SERVICES, which operates 21 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| UMB BANK NATIONAL ASSOCIATION | Organization | 5% OR GREATER MORTGAGE INTEREST | — |
| UMB BANK NATIONAL ASSOCIATION | Organization | 5% OR GREATER SECURITY INTEREST | — |
| FLETCHER, JONATHAN | Individual | CORPORATE DIRECTOR | — |
| PEDERSON, MARK | Individual | CORPORATE DIRECTOR | — |
| PETERSON, HEIDI | Individual | CORPORATE DIRECTOR | — |
| FLETCHER, JONATHAN | Individual | CORPORATE OFFICER | — |
| PETERSON, HEIDI | Individual | CORPORATE OFFICER | — |
| PHS MANAGEMENT, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| FLETCHER, JONATHAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| MEYER, MARK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| MIELKE, JOHN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| PETERSON, HEIDI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
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Flagstone holds an ElderGrade of A (87.5 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.29 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 27 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Flagstone is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.