64/100
Average
Faith Haven Senior Care Centre
6531 W Michigan Avenue, Jackson, MI 49201
- Certified beds
- 81
- Occupancy
- 96%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
$15,872 in federal fines
CMS has fined this facility across 1 penalty action(s).
Our read on Faith Haven Senior Care Centre
Faith Haven runs on thinner staffing than most homes, 3.46 nurse hours per resident day against a national average of 3.86, and weekends drop roughly 8% below what the building manages Monday through Friday. That gap matters, because aides and nurses are the people who notice when a resident is declining or hasn't been turned. Annual turnover sits at 51.6%, higher than the 45.8% national figure, so the staff who do show up are often new to the floor. The inspection record is heavier: 37 deficiencies, five tied to abuse and four serious enough to put residents in harm's way. One fine of $15,872 has been levied. Even with a recent inspection in March 2026, that record under a for-profit corporate owner is what a family should be asking about directly.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
18/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.01 total nurse hours per resident per day (national median 3.77)
- →0.48 RN hours per resident per day
- →Weekend staffing drops 8% against weekdays
Staff stability
9/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →52% of nursing staff left in the last year
Resident outcomes
12/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →4 of 5 stars on the CMS quality-measure rating
Enforcement history
8/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$15,872 in federal fines across 1 action(s)
Grade ceiling applied
- Capped at 64 (grade C), CMS abuse icon on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: March 19, 2026 (7 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of NEXCARE HEALTH SYSTEMS, which operates 20 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
Write a reviewNo family reviews yet for Faith Haven Senior Care Centre. If you or a relative have experience of this home, other families would find it useful.
Be the first to reviewEvery review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern , that routes you to your state ombudsman, who can actually intervene.
Common questions about Faith Haven Senior Care Centre
What is the ElderGrade for Faith Haven Senior Care Centre? +
Faith Haven Senior Care Centre holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Faith Haven Senior Care Centre? +
Residents receive an average of 3.46 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Faith Haven Senior Care Centre been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Faith Haven Senior Care Centre accept Medicaid? +
Yes, Faith Haven Senior Care Centre is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
- Add another