70/100
Above average
Fairhaven Healthcare Center
476 Varnum Avenue, Lowell, MA 01854
- Certified beds
- 169
- Occupancy
- 76%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$15,030 in federal fines
CMS has fined this facility across 1 penalty action(s).
Our read on Fairhaven Healthcare Center
Fairhaven runs on thinner nurse staffing than most homes in the country, 3.23 hours per resident day against a national average of 3.86, and weekends dip about 9% below its own weekday coverage, which is when families often notice call bells going unanswered longer. Turnover sits at 49.5%, above the national 45.8%, meaning roughly half the nursing staff leaves each year. On inspections, the record shows 43 deficiencies, including one at the harm level and two tied to abuse, with one fine of $15,030; the most recent inspection was September 2025. The for-profit LLC structure doesn't tell you how care feels day to day, but combined with a 2-out-of-5 on health inspections, quality measures, and staffing alike, the pattern here is consistent rather than a one-time slip.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
18/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.77 total nurse hours per resident per day (national median 3.77)
- →0.37 RN hours per resident per day
- →Weekend staffing drops 9% against weekdays
Staff stability
9/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →50% of nursing staff left in the last year
Resident outcomes
5/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →2 of 5 stars on the CMS quality-measure rating
Enforcement history
8/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$15,030 in federal fines across 1 action(s)
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: September 26, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of LME FAMILY HOLDINGS, which operates 15 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Fairhaven Healthcare Center
What is the ElderGrade for Fairhaven Healthcare Center? +
Fairhaven Healthcare Center holds an ElderGrade of B (70 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Fairhaven Healthcare Center? +
Residents receive an average of 3.23 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Fairhaven Healthcare Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Fairhaven Healthcare Center accept Medicaid? +
Yes, Fairhaven Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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