ElderGrade
C

64/100

Average

Excelcare At Wilmington Llc

2801 W. 6Th Street, Wilmington, DE 19805

CMS 3/5 stars #9 of 25 in New Castle County (302) 655-6135
Certified beds
150
Occupancy
91%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $38,290 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

20/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years

Staffing

20/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.11 total nurse hours per resident per day (national median 3.77)
  • 0.77 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 35% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $38,290 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.83 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.77 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.47 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 34.90%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 22 citations

Last standard health inspection: March 13, 2025 (1 year ago).

D Nov 12, 2025 F0646 From a complaint

Resident Assessment and Care Planning Deficiencies

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

No actual harm, potential for more than minimal harm

D Nov 12, 2025 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

D Mar 13, 2025 F0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

J Mar 1, 2024 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy to resident health or safety

E Mar 1, 2024 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Mar 1, 2024 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Mar 1, 2024 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Mar 1, 2024 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of EXCELCARE, which operates 8 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
FRANKEL, ELIYAHU Individual OPERATIONAL/MANAGERIAL CONTROL
ZUPNICK, JOEL Individual TRUSTEE OF THE SNF
JM AND MAZEL LLC Organization ADP OF THE SNF
MARTIN FRIEDMAN CPA PC Organization ADP OF THE SNF
MAZEL FAMILY TRUST Organization ADP OF THE SNF
REVACH LLC Organization ADP OF THE SNF
BERKOWITZ, CHESKEL Individual ADP OF THE SNF
BRUNSON, JUANITA Individual ADP OF THE SNF
LEIFER, JOEL Individual ADP OF THE SNF
MCNALLY, DEANNA Individual ADP OF THE SNF
TENGONCIANG, CARMEN Individual ADP OF THE SNF
ZHU, YING Individual ADP OF THE SNF

What families say

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Common questions about Excelcare At Wilmington Llc

What is the ElderGrade for Excelcare At Wilmington Llc? +

Excelcare At Wilmington Llc holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Excelcare At Wilmington Llc? +

Residents receive an average of 3.83 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Excelcare At Wilmington Llc been cited for harming residents? +

Yes. 1 of the 22 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Excelcare At Wilmington Llc accept Medicaid? +

Yes, Excelcare At Wilmington Llc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.