60.5/100
Average
510 First St, Spooner, WI 54801
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
2 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
Nursing staff turnover of 71%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: July 23, 2025 (1 year ago).
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
No actual harm, potential for more than minimal harm
Part of DOVE HEALTHCARE, which operates 11 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| DUNHAM, JEFFREY | Individual | CONTRACTED MANAGING EMPLOYEE | — |
| MERTENS, KALI | Individual | W-2 MANAGING EMPLOYEE | — |
| GOLDNER, DAVID | Individual | CORPORATE OFFICER | — |
| MARKOVITS, ISAAK | Individual | CORPORATE OFFICER | — |
| DIVINE HC HOLDCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| GOLDSTAR - DIVINE HOLDINGS SPOONER LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| GOLDSTAR CAPITAL PARTNERS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| GOLDSTAR WISCONSIN ASSOCIATES, LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| MARKOVITS, ISAAK | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| RICHLAND, ILAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| SPOONER OPCO HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
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Dove Healthcare - Spooner holds an ElderGrade of C (60.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.63 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 2 of the 38 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Dove Healthcare - Spooner is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.