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A

93/100

Excellent

Dove Healthcare - South Eau Claire

3656 Mall Drive, Eau Claire, WI 54701

CMS 5/5 stars #1 of 5 in Eau Claire County (715) 552-1035
Certified beds
50
Occupancy
94%
Ownership
For-profit
Accepts
Medicare + Medicaid

Our read on Dove Healthcare - South Eau Claire

Dove Healthcare - South Eau Claire runs 5.31 nurse hours per resident per day, roughly 38% above the national average of 3.86, and CMS gives it top marks for staffing. Weekend coverage dips about 15% below its own weekday levels, and turnover sits at 46.3%, essentially identical to the national 45.8%. The tradeoff is in the inspection record: three deficiencies, one serious enough to involve harm or jeopardy. A recent April 2025 inspection and a 4/5 health inspection rating help, but that harm-level finding is the number worth asking about directly before you decide.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing29/30Stability9/15Outcomes15/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →5.56 total nurse hours per resident per day (national median 3.77)
  • →1.78 RN hours per resident per day
  • →Weekend staffing drops 15% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →46% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day5.31 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours1.78 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours4.52 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover46.30%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: June 30, 2026 (4 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of DOVE HEALTHCARE, which operates 11 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Dove Healthcare - South Eau Claire

What is the ElderGrade for Dove Healthcare - South Eau Claire? +

Dove Healthcare - South Eau Claire holds an ElderGrade of A (93 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Dove Healthcare - South Eau Claire? +

Residents receive an average of 5.31 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Dove Healthcare - South Eau Claire been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Dove Healthcare - South Eau Claire accept Medicaid? +

Yes, Dove Healthcare - South Eau Claire is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.