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B

78.5/100

Above average

Dove Healthcare - Osseo

51019 Ridge View Road, Osseo, WI 54758

CMS 4/5 stars #4 of 5 in Trempealeau County (715) 597-2493
Certified beds
46
Occupancy
73%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • Nursing staff turnover of 68%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

Our read on Dove Healthcare - Osseo

Dove Healthcare - Osseo runs a lean ship on direct care: 5.11 nurse hours per resident day, roughly a third more than the national average, and weekends stay within about 16% of weekday coverage. Inspections back that up, a four-star health inspection rating, nine deficiencies on record and none at the harm or jeopardy level, though one is abuse-related and worth asking about. The catch is retention: 68.3% annual turnover, well above the 45.8% national figure, which means the strong staffing numbers are being sustained by a constantly rotating crew. For-profit corporate ownership, 46 beds, last inspected February 2026.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing27.5/30Stability2/15Outcomes9/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

27.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →5.87 total nurse hours per resident per day (national median 3.77)
  • →1.35 RN hours per resident per day
  • →Weekend staffing drops 16% against weekdays

Staff stability

2/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →68% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day5.11 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours1.35 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours4.31 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover68.30%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: February 25, 2026 (8 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of DOVE HEALTHCARE, which operates 11 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Dove Healthcare - Osseo

What is the ElderGrade for Dove Healthcare - Osseo? +

Dove Healthcare - Osseo holds an ElderGrade of B (78.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Dove Healthcare - Osseo? +

Residents receive an average of 5.11 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Dove Healthcare - Osseo been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Dove Healthcare - Osseo accept Medicaid? +

Yes, Dove Healthcare - Osseo is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.