ElderGrade
A

100/100

Excellent

Deerfield Health Care Center

13731 Hickman Road, Urbandale, IA 50323

CMS 5/5 stars #1 of 30 in Polk County (515) 331-6900
Certified beds
30
Occupancy
83%
Ownership
Non-profit
Accepts
Medicare

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

30/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.38 total nurse hours per resident per day (national median 3.77)
  • 1.59 RN hours per resident per day
  • Weekend staffing holds steady

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 26% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.31 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.59 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 5.19 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 25.80%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: March 27, 2025 (1 year ago).

D Mar 27, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Mar 27, 2025 F0883

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

No actual harm, potential for more than minimal harm

D Apr 25, 2024 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of IMMANUEL, which operates 3 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BEAR, SCOTT Individual CONTRACTED MANAGING EMPLOYEE
GURLEY, ERIC Individual CONTRACTED MANAGING EMPLOYEE
HANSON, SCOTT Individual CONTRACTED MANAGING EMPLOYEE
MASON, KIMBERLY Individual CONTRACTED MANAGING EMPLOYEE
PALADINO-KAMINSKI, JULIE Individual CONTRACTED MANAGING EMPLOYEE
SEALER, TAMARA Individual CONTRACTED MANAGING EMPLOYEE
HUDNUTT, KARI Individual W-2 MANAGING EMPLOYEE
ALLOWAY, CINDY Individual CORPORATE DIRECTOR
BALLUFF, MARY Individual CORPORATE DIRECTOR
BENSON, ELLSWORTH Individual CORPORATE DIRECTOR
BERGMAN-EVANS, BRENDA Individual CORPORATE DIRECTOR
BOTHOF, JOHN Individual CORPORATE DIRECTOR

What families say

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Common questions about Deerfield Health Care Center

What is the ElderGrade for Deerfield Health Care Center? +

Deerfield Health Care Center holds an ElderGrade of A (100 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Deerfield Health Care Center? +

Residents receive an average of 5.31 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Deerfield Health Care Center been cited for harming residents? +

No. None of the 3 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Deerfield Health Care Center accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.