ElderGrade
C

69/100

Average

Crystal Rehabilitation And Healthcare Center

902 Sgt John A Pittman Drive, Greenwood, MS 38930

CMS 1/5 stars #3 of 3 in Leflore County (662) 453-9173
Certified beds
100
Occupancy
75%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $8,788 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 26/30 Staffing 15/30 Stability 15/15 Outcomes 5/15 Enforcement 8/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

26/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years

Staffing

15/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.68 total nurse hours per resident per day (national median 3.77)
  • 0.62 RN hours per resident per day
  • Weekend staffing drops 7% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 34% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $8,788 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.99 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.62 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.71 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 34.10%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 27 citations

Last standard health inspection: October 24, 2024 (1 year ago).

G Dec 9, 2025 F0686 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm to a resident

F Oct 24, 2024 F0865

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

No actual harm, potential for more than minimal harm

F Oct 24, 2024 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

F Oct 24, 2024 F0882

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

No actual harm, potential for more than minimal harm

E Oct 24, 2024 F0656 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

E Oct 24, 2024 F0677 From a complaint

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

D Oct 24, 2024 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Oct 24, 2024 F0582

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of NEXION HEALTH, which operates 53 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
JACKSON, ZAKIYO Individual W-2 MANAGING EMPLOYEE
KIRLEY, FRANCIS Individual CORPORATE DIRECTOR
LEE, BRIAN Individual CORPORATE DIRECTOR
OSWALD, JOHN Individual CORPORATE DIRECTOR
RINER, MEERA Individual CORPORATE DIRECTOR
KIRLEY, FRANCIS Individual CORPORATE OFFICER
LEE, BRIAN Individual CORPORATE OFFICER
PIERCE, DANIEL Individual CORPORATE OFFICER
RINER, MEERA Individual CORPORATE OFFICER
KIRLEY, FRANCIS Individual OPERATIONAL/MANAGERIAL CONTROL
NEXION HEALTH LEASING, INC. Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
NEXION HEALTH, INC. Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Crystal Rehabilitation And Healthcare Center

What is the ElderGrade for Crystal Rehabilitation And Healthcare Center? +

Crystal Rehabilitation And Healthcare Center holds an ElderGrade of C (69 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Crystal Rehabilitation And Healthcare Center? +

Residents receive an average of 3.99 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Crystal Rehabilitation And Healthcare Center been cited for harming residents? +

Yes. 1 of the 27 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Crystal Rehabilitation And Healthcare Center accept Medicaid? +

Yes, Crystal Rehabilitation And Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.