ElderGrade
A

85.5/100

Excellent

Crowne Health Care Of Springhill

3712 Dauphin St, Mobile, AL 36608

CMS 5/5 stars #2 of 17 in Mobile County (251) 304-3013
Certified beds
46
Occupancy
94%
Ownership
For-profit
Accepts
Medicare

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Last inspection was more than 2 years ago

    Ratings here are based on older survey data than at most facilities.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • No citations recorded in the last 3 years

Staffing

24.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.7 total nurse hours per resident per day (national median 3.77)
  • 1.25 RN hours per resident per day
  • Weekend staffing drops 19% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 41% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.67 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.25 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.79 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 41.40%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: January 15, 2020 (6 years ago).

D Jul 6, 2023 F0580 From a complaint

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

F Nov 8, 2018 F0814

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

No actual harm, potential for more than minimal harm

F Oct 19, 2017 F0371

Nutrition and Dietary Deficiencies

Store, cook, and serve food in a safe and clean way.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of CROWNE HEALTH CARE, which operates 18 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
DETAMORE, AMBER Individual W-2 MANAGING EMPLOYEE
DUNNAM, NOEL Individual CORPORATE DIRECTOR
JONES, RICHARD Individual CORPORATE DIRECTOR
MANNING, MARCUS Individual CORPORATE DIRECTOR
WILDER, JOHN Individual CORPORATE DIRECTOR
DUNNAM, NOEL Individual CORPORATE OFFICER
JONES, RICHARD Individual CORPORATE OFFICER
CROWNE MANAGEMENT, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
JENNIFER JONES MCINNISH FAMILY DYNASTY TRUST #1 Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
RICHARD BRYAN JONES FAMILY DYNASTY TRUST #1 Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
CROWNE OPERATIONS, INC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Crowne Health Care Of Springhill

What is the ElderGrade for Crowne Health Care Of Springhill? +

Crowne Health Care Of Springhill holds an ElderGrade of A (85.5 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Crowne Health Care Of Springhill? +

Residents receive an average of 4.67 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Crowne Health Care Of Springhill been cited for harming residents? +

No. None of the 3 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Crowne Health Care Of Springhill accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.