ElderGrade
B

82.5/100

Above average

Crowne Health Care Of Mobile

954 Navco Road, Mobile, AL 36605

CMS 3/5 stars #4 of 17 in Mobile County (251) 473-8684
Certified beds
148
Occupancy
84%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Last inspection was more than 2 years ago

    Ratings here are based on older survey data than at most facilities.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • No citations recorded in the last 3 years

Staffing

25.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.85 total nurse hours per resident per day (national median 3.77)
  • 0.68 RN hours per resident per day
  • Weekend staffing drops 19% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 26% of nursing staff left in the last year

Resident outcomes

2/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 1 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.95 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.68 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.02 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 25.70%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: September 19, 2019 (6 years ago).

D Sep 19, 2019 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Sep 19, 2019 F0585

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

No actual harm, potential for more than minimal harm

D Sep 19, 2019 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

D Sep 19, 2019 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

D Aug 16, 2018 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D Aug 16, 2018 F0692

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

No actual harm, potential for more than minimal harm

D Aug 16, 2018 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

F Jun 22, 2017 F0371

Nutrition and Dietary Deficiencies

Store, cook, and serve food in a safe and clean way.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of CROWNE HEALTH CARE, which operates 18 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
MANNING, JONES Individual W-2 MANAGING EMPLOYEE
DUNNAM, NOEL Individual CORPORATE DIRECTOR
JONES, RICHARD Individual CORPORATE DIRECTOR
MANNING, MARCUS Individual CORPORATE DIRECTOR
WILDER, JOHN Individual CORPORATE DIRECTOR
DUNNAM, NOEL Individual CORPORATE OFFICER
JONES, RICHARD Individual CORPORATE OFFICER
CROWNE MANAGEMENT, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
CROWNE OPERATIONS, INC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
JENNIFER JONES MCINNISH FAMILY DYNASTY TRUST #1 Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
RICHARD BRYAN JONES FAMILY DYNASTY TRUST #1 Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Crowne Health Care Of Mobile

What is the ElderGrade for Crowne Health Care Of Mobile? +

Crowne Health Care Of Mobile holds an ElderGrade of B (82.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Crowne Health Care Of Mobile? +

Residents receive an average of 4.95 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Crowne Health Care Of Mobile been cited for harming residents? +

No. None of the 8 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Crowne Health Care Of Mobile accept Medicaid? +

Yes, Crowne Health Care Of Mobile is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.