ElderGrade
C

58.4/100

Average

Crestview Center

262 Toll Gate Road, Langhorne, PA 19047

CMS 2/5 stars #25 of 29 in Bucks County (215) 968-4650
Certified beds
180
Occupancy
91%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 5 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

12.4/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -12 for 3 actual-harm citation(s) in the last 3 years
  • -5.6 for 33 total citations against a national median of 17

Staffing

15/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.33 total nurse hours per resident per day (national median 3.77)
  • 0.72 RN hours per resident per day
  • Weekend staffing drops 6% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 45% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.41 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.72 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.19 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 45.30%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 38 citations

Last standard health inspection: July 3, 2025 (1 year ago).

D May 7, 2026 F0658 From a complaint

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D May 7, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

G Mar 16, 2026 F0686 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm to a resident

G Mar 11, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm to a resident

G Mar 11, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm to a resident

D Jan 22, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Jul 3, 2025 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D Jul 3, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of GENESIS HEALTHCARE, which operates 185 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BERG, MICHAEL Individual CORPORATE OFFICER
BRIDGEFORD, LAURA Individual CORPORATE OFFICER
MENDELSON, AVI Individual CORPORATE OFFICER
GRIFFIES-EDWARDS, KIMBERLY Individual OPERATIONAL/MANAGERIAL CONTROL
MAJMUNDAR, SAPAN Individual OPERATIONAL/MANAGERIAL CONTROL
GENESIS ADMINISTRATIVE SERVICES LLC Organization ADP OF THE SNF
GENESIS OPERATIONS LLC Organization ADP OF THE SNF
GRIFFIES-EDWARDS, KIMBERLY Individual ADP OF THE SNF
MAJMUNDAR, SAPAN Individual ADP OF THE SNF
FC-GEN OPERATIONS INVESTMENT LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
GEN OPERATIONS I LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
GEN OPERATIONS II LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Crestview Center

What is the ElderGrade for Crestview Center? +

Crestview Center holds an ElderGrade of C (58.4 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Crestview Center? +

Residents receive an average of 3.41 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Crestview Center been cited for harming residents? +

Yes. 5 of the 38 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Crestview Center accept Medicaid? +

Yes, Crestview Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.